This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam
The course in brief
Equal to
a 3-day course
55 Lessons
12 hours of video
Accredited by PeopleCert/AXELOS
What is the target audience?

Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management within an organization
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

The first third of the course is free, so you can get idea of the quality of course and you can start right now without having to register.

Click here to start course

Course author
Ivor Macfarlane
Ivor Macfarlane, is one of the original authors of ITIL (versions 1, 2, and 3), as well as ISO 20000 and ITSM library. He's been an ITIL Examiner since 1991, and has delivered ITIL training in more than 40 countries.

Ivor was awarded the Lifetime Achievement Award for outstanding contribution to ITSM in 2017 by ITSMF UK; just a few weeks before we started recording this course!

His deep understanding of IT Service Management in general, and ITIL in particular, experience in training, and decades of hands-on experience in the field, are all used to bring you this course. We hope you'll enjoy taking it as much as we did building it.

ITIL Foundation
course specifications
  • Accredited: by PeopleCert in behalf of AXELOS
  • Compatibility: ITIL 3 (latest edition)
  • Length: equal to a 3-day classroom course
  • Content: 12 hours of video, educational games, integrated flashcards, quizzes, sample exams
  • No. Lessons: 55
  • Free lessons: first 22 lessons
  • Time limit: 12 months after the purchase
  • Certification of completion: issued automatically at the end of the course
  • Official certificate: by passing the official online ITIL Foundation exam (separately)
  • PMI PDUs: 21
  • AXELOS CPDs: 15

Ask me anytime
Write Close
Choose messenger and write your question
Contact us
We really love to be helpful
Telegram: @valerykapustina
WhatsApp: +79154744377